User Conditions & Privacy Policy

1. Information We Collect

We may collect the following types of information:

a. Personal Data Provided by You

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment details (processed securely by third-party processors)
• Account information (if you create an account)
• Any messages sent through contact forms

b. Automatically Collected Data

• IP address
• Device/browser information
• Pages visited
• Cookies and tracking technologies
• Analytics data (e.g., website performance and behaviour metrics)

2. How We Use Your Information

We use your data to:

• Process and deliver orders
• Send order confirmations and updates
• Improve website performance
• Communicate promotions or updates (if you opt-in)
• Prevent fraud
• Comply with Swiss and international legal requirements

3. Sharing Your Information

We may share your information only with:

• Payment processors
• Shipping and logistics providers
• Website hosting and analytics tools
• Partner brands within the Harta collective (for fulfilment of specific products only)

We never sell or rent your personal data.

4. Cookies

We use cookies to enhance user experience and analyze website performance. You may disable cookies in your browser settings, though some features may not work properly.

5. Data Storage & Security

• Data is stored on secure servers based in Switzerland and/or the EU.
• We implement technical and organizational security measures, but no digital platform is 100% secure.

6. Your Rights (GDPR & Swiss Law Compliant)

You may request:

• Access to your personal data
• Correction of incorrect information
• Deletion of your data (“right to be forgotten”)
• Limitation of processing
• Export of your data (data portability)
• Withdrawal of marketing consent at any time

Contact us at [insert email] to exercise your rights.

7. Data Retention

We retain your data only as long as needed for:

• Legal requirements
• Order fulfilment
• Account maintenance
• Tax and accounting obligations

8. Contact

For questions about this Privacy Policy, email us at:

info@harta.ch